Employee Spotlight: Andie Morales, Vice President, Community Operations

Our mission at Instawork is to create economic opportunities for local businesses and professionals, globally. In order to achieve that mission, we have built a team composed of talented and hard-working individuals who are passionate about connecting skilled hourly professionals with local businesses who need their services.

Our Employee Spotlight series takes the opportunity to highlight members of our team and to give a glimpse into our culture and what it’s like to work at Instawork. To highlight the diversity of our team, we’ve asked Andie Morales, Vice President, Community Operations to share more about her experience working at Instawork.

What do you do at Instawork and how long have you been with the company?

I joined Instawork in 2019 and have worn many different hats throughout my tenure here spanning everything from general management to operations to account management.

Currently I lead our Community Operations team, which provides direct support to all of our working Professionals and is distributed across several continents. I also lead our Trust & Safety team, developing guidelines and processes that help ensure the safety of our broader Instawork community.

What initially attracted you to Instawork?

I was initially attracted to Instawork because of its roots in the hospitality industry. In a previous life I owned a catering company (I love to bake) and I knew firsthand the challenges some of our Partners face with quality staffing.

When I saw Instawork’s value proposition, I was immediately attracted to the premise of quality, reliable, flexible staffing. And once I met a few members of the internal team and went through the company’s plans and goals I was hooked!

What's your favorite part of your job?

I love that my job revolves around ensuring our workers are treated fairly and that we help create economic opportunity for them. I get to be the voice of our Professionals within the company and to advocate for their experience and success.

I also love working with a team of exceptionally smart individuals who push each other to be better every day.

What is one piece of “work from home” equipment you couldn’t live without?

My large monitor so I can look at multiple tabs and dashboards simultaneously.

What's the most important thing you've learned since starting at Instawork?

That change is a constant and that quickly pivoting and adapting to new circumstances is a crucial skill. Also, that change is both challenging and fun!