[Handout] Cultivating premium service: the do’s & don’ts of preparing your staff
Some qualities of great customer service are universal — whether you’re at a fast food restaurant or a five-star resort, front-line staff should be friendly, helpful, and patient. But in certain settings, the expectations are premium, and polish is a must-have. The bar is higher for staff at a country club, nice hotel, or formal event venue, for example, than it is for staff at a casual establishment. And to make your clients happy, you need to meet, or even surpass, that bar.
What does a line cook do?
It’s a simple fact: without line cooks, many culinary kitchens couldn’t function. They are a key part of the “kitchen brigade,” a system where each member of the kitchen staff has a designated role in creating meals. And with kitchen staff in high demand today, there are tons of well-paying line cook shifts on Instawork right now. But what does a line cook do, exactly?
Wanted: 100k New Pros This Holiday Season
While the holidays may still be a few months away, companies are already gearing up for the season in a big way. Retailers are seeking staff who can help them manufacture and ship goods for the gift-giving season, while hospitality businesses — like catering companies, country clubs, venues, hotels, and restaurants — need folks to work holiday parties and events.
How to get ahead during a busy events season
All industries go through busy periods: tourism ramps up in the summer, retail peaks around the holidays, and educators are bustling at the beginning of the school year. But anyone working in events and hospitality will tell you that there’s not just one busy season — there’s a whole slew of them. There’s the wedding season, holiday season, graduation season… the list goes on.
Employee Spotlight: Geraldine Cortez, Regional Sales Manager
Our mission at Instawork is to create economic opportunities for local businesses and professionals, globally. In order to achieve that mission, we have built a team composed of talented and hard-working individuals who are passionate about connecting skilled hourly professionals with local businesses who need their services.
8 Common warehouse roles & their responsibilities
The rise of online shopping and home delivery services have led to huge growth in the distribution and fulfillment industry. As a result, warehouse workers are in high demand all around the country, and pay is on the rise. So if you're looking for a good-paying, stable job with room for growth, warehouse work may be right up your alley. But which position is right for you? Check out some of the most common warehouse roles and responsibilities below.
4 Keys to success on your first day at a new warehouse job
With tons of open jobs and a shortage of workers, warehouses are bumping up pay to attract staff — making it a great time to pick up warehouse shifts on Instawork. But to get high ratings from employers, and maybe even tips and an invite to come back again, you’ll have to bring your A-game on the very first day.
7 Ways to prep for the seasonal warehouse hiring rush
In a year where COVID-19 caused eCommerce to skyrocket and the labor market to shrink, hiring never stopped at many warehouses. As of July, the industry has recovered 92.9% of jobs lost since the initial February-April 2020 recession, but with many former warehouse workers sitting it out, businesses are still struggling to fill these roles. Add to that the upcoming busy season, and recruiting warehouse workers is more stressful than ever.
Pros & cons of using a staffing agency
At one point or another, many businesses — regardless of size and industry — reach a point at which they can no longer handle all of their recruiting needs in house. For companies in this position, working with a staffing agency might seem like a perfect solution. But while staffing agencies promise the ability to save clients time, money, and effort, the truth is that they often fail to deliver on those promises (a fact that you can see reflected in staffing agencies’ dismal net promoter score of 28%). That’s why it’s so important to consider both the pros and cons of using a staffing agency before you sign on with one.