[Case study] Seasoned 3PL switches to Instawork as their preferred temp agency
Read how Instawork helps 3PL provider, EXE Logistics Solutions LLC, find warehouse workers when others couldn't.
Problem: current temp agency wasn't providing the service and quality of people
A veteran in supply chain logistics, EXE Logistics Solutions LLC is a full-service 3rd party logistics (3PL) provider that has partnered with some of the biggest consumer companies in the country.
EXE's successful reputation is attributed to their detailed focus in day-to-day processes and labor planning. When their current staffing agency wasn’t delivering the warehouse workers they needed, or responding to EXE’s communications, they quickly looked for a better long-term strategic partner.
Solution: a modern staffing partner optimized for professional, fast response
With Instawork, they found both the level of service and quality of warehouse workers they needed. Within days of starting the pilot in Austin, TX, EXE immediately added Instawork into their largest warehouse in Nashville, TN. This doubled their order of well-rounded warehouse professionals within a week.
Here’s how Instawork helped deliver when others couldn’t:
- Local account team met daily with EXE's onsite leadership team to discuss individual worker performance and upcoming staffing needs. This enabled the Instawork team to adapt before the next day’s shifts.
- Roster and shift settings were set to have highly-rated workers get shift preference so they return every day, saving time on training.
- Online booking platform allowed the team to schedule workers at different locations or for last-minute needs easily.
Results: 1 week to ramp, 100+ shifts/week, 4.7/5.0 worker quality rating
EXE Logistics Solution now uses Instawork as their preferred staffing partner for warehouse personnel in Austin, Nashville, and their latest start up operation in Ft. Worth, TX.
Instawork was able to quickly fill shifts within a week and ramp to fill two locations with 100+ shifts a week. All while maintaining a high 4.7/5.0 satisfaction rating on worker quality.
That’s just the start. As EXE Logistics Solution expands their business across the country, they have nationwide staffing partner in Instawork, ready to help them deliver.
Need to better way to hire warehouse workers and grow your business? Visit instawork.com to learn more. Or, book a demo below.